Section IV D. Capacity-building and institutional development
7. Information and communications

190. Recent developments in information and communications technology, in conjunction with the liberalization of trade and the free flow of capital on a global scale, will change the roles and functions of cities and their decision-making and resource allocation processes. Societies that make the necessary investments in information technology and infrastructure and enable and empower their citizens to make effective use of such technology can expect to foster significant productivity gains in industry, trade and commerce. This improved information technology should be appropriately and optimally utilized to preserve and share cultural and moral values and enhance and improve education, training and public awareness of the social, economic and environmental issues affecting the quality of life, and to enable all interested parties and communities to exchange information on habitat practices, including those that uphold the rights of children, women and disadvantaged groups in the context of growing urbanization.


191. To improve the capacity to exploit these innovations to enhance their public good, Governments at all levels, including local authorities, should, as appropriate:

192. The dissemination of experiences that contribute to facilitating access to adequate housing for all and the development of sustainable human settlements is helpful in the formulation of public policies on human settlements development. National Governments, in partnership with social actors, should: 193. To increase the knowledge and strengthen the information base, Governments and local authorities, together with research institutions, statistical offices and other interested parties, should:  
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