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Institutional Support to Dubai Municipality
Phase III 
Total cost

Dubai Municipality 
United Nations Development Programme (UNDP) 
United Nations Centre for Human Settlements (Habitat) 

Background and objectives
Dubai municipality is responsible for major municipal services including: comprehensive planning and development of Dubai Emirate; provision of infrastructure; provision of public health services; licensing and control of commercial activities, development control, advertising and, food trade; provision of public services; and quality-control and research services.  The project is funded by the Dubai municipality.  It assists the municipality to continue to develop the Emirate in an accelerated and integrated manner, to provide efficient services, while maintaining effective control on urban improvements, building construction, commercial activities and public health services, and, in general, to continue improving municipal services while strengthening the national capacity to achieve self-reliance.  As of June 2000, there has been no need for a CTA to manage the project, UN-Habitat only provides technical support in town planning and surveying.

The project's activities focus on: reviewing current organizational arrangements and recommending improvements, including manuals, job descriptions and descriptions of functions; simplification and streamlining of procedures; assessing the proposed improvements to the urban and environmental situation and developing policies and manuals; and formulating a training programme geared to strengthening the national capacity.  The project has, so far, utilized over 28 national and international experts and consultants in most of the fields of municipal institutional functions.  The project is providing overseas courses, workshops and study tours to nationals at all levels to improve and update managerial skills and capacities. 

The project has produced significant results as follows: international recognition of Dubai Municipality as a best practice; continued improvement in the Municipality's organizational structures and functions; as a result of more effective administration control, the municipality's human resources increased by only 6 per cent from 1992 to 1996 despite the huge increase in development and operating activities during the five-year period.  The number of local staff increased by 42 per cent from 626 in 1992 to 887 in 1996 while the number of female employees increased by 226 per cent from 77 in 1990 to 205 in 1996; practical outputs in planning, zoning ordinance, surveying, environmental regulations, systems and procedures have improved the Municipality's capability and sustainability; the municipality's financial performance has continued to improve substantially.  Whereas the revenue (Dhs. 449 million) was 148 per cent of recurrent expenditure (Dhs 303 million) in 1992, in 1996 the while the revenue (Dhs. 677 million) increased to 162 per cent the recurrent expenditure (Dhs. 416 million). Phase III, in addition to improving the organisation and working methods of the municipality for increased efficiency, focuses on enhancing the municipality's capability in town planning, land surveying and environmental protection. 

In country's contact:
UNDP Office 

Project Support Unit

Web site:

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